First-Time Client FAQs: What to Expect at a Brooklyn Hair Salon

Trying a new hair salon in New York can feel exciting—but also a little nerve-wracking. Whether you’re stepping into U&K Salon in Brooklyn for the first time or just switching stylists, it’s normal to have questions. Here are some of the most common concerns first-time clients have, along with our answers.

Q: Will the stylist understand what I want?

A: At U&K Salon, communication is everything. We take time to talk with you, look at reference photos, and make sure we’re on the same page before starting. If you’re unsure, don’t worry—we’ll guide you with professional advice so you feel confident about the result.

Q: How much will it cost?

A: At U&K Salon, a barber cut is $80, and a haircut is $100, which includes shampoo and blow-dry. There are no hidden fees. Chemical services (like color, perm, or straightening) depend on processing time and always require a consultation first to give an accurate quote.

Q: Should I wash my hair before my appointment?

A: Not necessary! For color services, it’s actually better if your hair isn’t freshly washed since natural oils protect the scalp. For cuts or styling, your stylist will shampoo at the salon if needed.

Q: Can I bring pictures of the style I want?

A: Absolutely! Photos are one of the best ways to show us what you like. Even if it’s just for inspiration, it helps us create a look that works for your hair type and lifestyle.

Q: Do I need to book a consultation first?

A: For big transformations—like major color, perms, or Japanese straightening—yes, a quick consultation is recommended. It helps us plan timing and pricing. For trims or simple cuts, you can book directly.

Q: What if I’m running late?

A: Brooklyn life can be unpredictable! If you’re more than 10–15 minutes late, just call U&K Salon. We’ll do our best to fit you in or reschedule without stress.

Q: How much should I tip?

A: In New York, tipping is usually 18–22% of the service total. Think of it like dining out—the same etiquette applies.

Q: What’s the salon vibe like?

A: U&K Salon is cozy, welcoming, and designed to make you feel relaxed. Many clients say it feels like a friendly community space, which is exactly the vibe we want to create.

Q: What if I don’t like the result?

A: We want you to love your hair. If something feels off, we offer a two-week adjustment period at no charge.

Q: Do you use special products?

A: Yes! At U&K Salon, we use high-quality products (including gentle formulas and Japanese lines) that are designed to keep your hair healthy and shiny long after your appointment.

Q: Can I ask for adjustments during the cut?

A: Of course! Your feedback is important. If you want your bangs shorter or layers softer, speak up—we’ll make it happen.

Q: How far in advance should I book?

A: For weekends, book at least 1–2 weeks ahead. Weekdays have more flexibility, but popular services (like color) can still fill up quickly.

Q: Can I bring a friend or child with me?

A: Space is sometimes limited, but you’re welcome to bring someone if you let us know when booking. That way, we can prepare the seating and make sure you’re comfortable.

Q: Do I need to know exactly what I want before I book?

A: Not at all. Many clients come in unsure, and that’s okay. We’ll figure it out together during the consultation and recommend what works best.

✨ Visiting U&K Salon in Brooklyn doesn’t have to be stressful. With open communication, clear pricing, and professional guidance, your first appointment at a New York hair salon can be the start of a great long-term relationship with your stylist.